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Posted By Ted Baumhauer

"Treat people as if they were what they ought to be and you help them to become what they are capable of being." Johann von Goethe 

Here's hoping Mr. Goethe knew what he was talking about! I'll be counting on this as I've taken on the role of mediator for an organization that has two high power individuals that are not working well together. Due to the nature of the organization and the work they do there is no choice for them but to work together, and yet this has become a competition between them. 
Why is this? Neither one wants, or at least they both told me they don't want, a contemptuous work environment. But yet it is there and it is affecting the whole team. From what I've been able to learn so far, the team and these two have never taken the time to sit done and focus on just what type of work environment they do want. It seems like such a simple solution it just can't be that easy, right? We will find out. The game plan is to find out what their goals are for themselves, for the group, and how the group might work together. With that information hopefully I'll find some common ground to build off.
However complex the problems between the two are, they is no chance to improve or correct the situation without doing this work first. So why is it that this group, and in reality most groups, never do this foundational work of discussing and establishing their ground rules for being the best team they can be? My guess is that they all just assume we all have the same agenda. It is in that assumption that we open our groups up to just about any kind of behavior, good and bad, that the members of the group have experienced before. It is a pretty big assumption and one we can, as leaders, clarify to guide our teams to being the best they can be.



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Ted Baumhauer


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